Markot will allow a return for store credit or exchange where you have changed your mind, provided that the item in question is:
returned within 14 days of receiving your order;
as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);
in a resalable condition; and not damaged in any way.
As such, we cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
A few more points to consider:
You may be provided with a product exchange, refund or store credit (at our discretion) only when the returned product is received, and it complies with the requirements of our policy.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping.
If the item is not received by us, you will not be eligible for a credit or exchange.
Therefore, we recommend you insure high value items that you return for change of mind.
Changed your mind about a purchase? Please contact us on support@markot.com
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article